Professional Summary
CSM certified scrum master with 3+ years of experience owning all stages of the software development lifecycle from inception through monitoring and closing to deliver projects that exceed expectations on time and on bugdet. 6+ years of experience in developing business processes and system solutions for the Digital Media, Publishing, Health and IT Industries from initiation to implementation.
Top Skills
JIRA/Bugzilla 100%
Agile Frameworks 100%
Project Management 100%
AWS 100%
Software Testing 100%
MS Office 100%
Informatica 70%
Documentation 100%
Planning 100%
Problem Solving 100%
Salesforce 100%
SDLC 100%
Team Leadership 100%
SQL 50%
Resume
Professional Experience
Lead Quality Analyst/Scrum Master
May 2019 - Present
Hearst Magazines, New York, NY
- Worked as both Quality Analyst Lead and as a Scrum Master/Project Manager
- Handled monthly retrospective meetings to plan the quality and effectiveness of the project
- Helped migrate Salesforce from Classic to Lightning
- Supervised off-shore Quality Analysts
- Worked with creative and media teams to define project scope, timelines and budgets
- Partnered with the vendor during development and testing phases to successfully drive the product completion
- Closely worked with development manager and program manager to document the project plan and release notes using MS Project
Business/Quality Analyst
June 2017 - May 2019
Hearst Magazines, New York, NY
- Established and controlled quality by reviewing items; Monitoring and enhancing internal and external deliverables/documents
- Closely worked with other departments to showcase our CR/Enhancement by giving demos on a monthly basis
- Managed Hearst Integrations between AdDepot and Salesforce using SQL Server and Informatica
- Worked with inter-connected applications such as AdDepot, PubWorX, Salesforce, and AdBook
Business Analyst Contract
Jan 2017 - May 2017
Moody’s Corporation, New York, NY
- Wrote detailed description of user needs, program function and steps required to develop or modify applications
- Documented project related data using PTC Integrity Client
- Reviewed, analyzed and evaluated customer business requirements and solution objectives
- Worked with stakeholder to write Functional Requirement Document
Business Analyst Contract
May 2015 - Dec 2016
Cigna, Bloomfield, CT
- Wrote detailed description of user needs, program function and steps required to develop or modify applications
- Managed the product backlog and worked closely with SMEs to identify features for upcoming release
- Used Jira and Rally as a tool to manage product backlog and document user stories
- Documented release notes for every release to provide an overview of features accomplished for that release
Education
Bachelor of Engineering
2010 - 2014
Jain University, Bangalore, India
Major: Electronics & Communications
Certifications
Certified ScrumMaster
Issued Jun 2021 - Expires Jun 2023
Contact
Email:
ashwinigopal.01@gmail.com